Terms & Conditions
Tech Solutions Hunter, LLC
Terms, Conditions & Privacy
Service Procurement
The customer will be billed directly by the chosen carrier.
Tech Solutions Hunter, LLC (further referred to as TSH) will work with the customer to gather the required information for successful service delivery.
Customer Responsibility
It is the sole responsibility of the customer to maintain a current billing status with the carrier. TSH is not responsible for any service interruptions caused by delinquent payments.
Carrier Responsibility
All carriers represented by TSH provide full Service Level Agreements guaranteeing service reliability, unless noted. It is the sole responsibility of the carrier to fulfill these agreements.
TSH will do everything possible to help ensure the speedy resolution of any issues and will act as an escalation liaison for issue resolution. Exceptions to the above include any legal disputes with the chosen carrier.
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Customer Information
TSH will gather contact information from the customer for the purposes of generating service quotes, service contracts, notifications for billing & support only. This information includes customer legal name, contact phone number(s), contact e-mail(s), service address, billing address & support contacts. If at any time the customer chooses to remove their contact information for any reason, The customer data collected will not be shared with any party outside of TSH without customer written permission. All mobile opt-in communication is purely for communication between TSH and the customer. Tech Solutions Hunter, LLC can be reached at barclay.gaston@techsolutionshunter.com or (678) 256-3035
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SMS Specific Privacy Information
Once mobile SMS opt-in acceptance is received, TSH will not use the SMS/MMS feature for anything other than communication between the customer and TSH. This will be for general information, confirmation of contact information and any information needed to generate quotes or service contracts after a solution has been provided. The customer will have the option to opt out from receiving SMS/MMS at any time by contacting (678) 256-3035 via SMS or e-mailing barclay.gaston@techsolutionshunter.com All information sent or received between TSH and the customer will only be utilized by TSH and will not be shared with any third party without written consent.
